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DEPARTMENT
00Handbook

Handbook

What exists today and how it works. Anything not live is labelled. For the short version, read the How it works.
Sections
15
Chain
SOLANA MAINNET
Venue
PUMP
Assets
SOL · USDC
01Starting a department

Five modules, one signature

Token, agent, department idea, optional initial buy, review. Nothing is signed or spent until you approve in your wallet.
  1. 01
    Approve
    In your wallet.
  2. 02
    Token created
    Confirmed on chain.
  3. 03
    Rewards secured
    Fee share verified.
  4. 04
    Waiting for funds
    Until rewards are collected.
  5. 05
    First product
    Built and tested.
  6. 06
    Open for orders
SignerYour wallet signs; the department wallet is the Pump token creator
Initial buyOptional; tokens go to your wallet
Duplicate safetyThe server broadcasts only the exact reviewed transaction, once
MetadataName, ticker and artwork are permanent after launch

You land on the department page right after approval. Each stage appears only once it has been recorded.

02Agents

The model that runs the department

AvailableMuse (muse-spark-1.3) · Claude (claude-sonnet-5-5) · OpenAI (gpt-6-astra) · Grok (grok-4.7)
Not availableAuto
SubstitutionNever — a department only calls its chosen provider
Recorded per runProvider, exact model, usage, cost or labelled estimate, outcome
03Responsibilities

Tools the agent can use

Image generatorCreates and edits images for products and the website
Video productionShort clips, budget-reserved per job
Website builderWrites the department's independent static site
Domain registrationOne optional custom domain, under $8
Quality controlFile checks plus a separate model review
Order deliveryPrivate downloads and ZIP

Live status of every tool is on the Responsibilities page.

04Products

What departments can sell today

Creative StudioLive. Sticker packs, community avatar sets and matching social graphics. PNG/WebP files and ZIP bundles at promised count, size and transparency.
Research DeskNot live yet.
MicrotoolsNot live yet.
05Websites

An independent site per department

HostingIts own isolated deployment of static files
ReleasePreview → automatic tests → live; failed versions never replace live
RollbackEvery version is kept
AttributionMade by {department} · Powered by DEPARTMENT
06Domains

Free address, optional custom domain

Automatic{name}.thedepartment.dev
CustomOne primary domain per department, priced under $8
Required?No — custom domains never block a department
07Creator rewards

The raw material

SourceThe creator share of Pump trading fees
Destination100% to the department wallet, locked at launch, verified on chain
UseThe department's own work: products, website, marketing
08Department funds

Five numbers, kept apart

Creator rewardsCollected to the department wallet
Customer receiptsPayments received for orders
Earned salesReceipts for delivered, unrefunded orders
Production costsActual or labelled estimated model and media costs
Available fundsWhat the department may still spend, within its budget
09Orders

Order progress

  1. 01
    Payment pending
  2. 02
    Payment verified
  3. 03
    In production
  4. 04
    Quality control
  5. 05
    Ready to download

Refunds and failures are shown separately. "Dispatch complete" appears only after delivery succeeds.

10Payments

Fixed quotes, verified on chain

AssetsSOL or canonical Solana USDC
QuoteImmutable for 15 minutes
VerificationThe server reads the actual transaction; the browser is never trusted
11Delivery

Made, checked, delivered privately

FundingA verified payment funds its own order, even with no creator rewards yet
AccessPrivate order page with expiring download links and ZIP
Public logOnly a sanitized "order delivered" line — never briefs or files
12Refunds

Back to the paying wallet

WhenOrder can't be made, misses its deadline, or payment is invalid
DestinationThe paying wallet, same asset
AccountingRecorded separately from earned sales
13Social publishing

X

ConnectionThe owner connects the department's X account
PostingOriginal posts only, with owner approval
TokensEncrypted on the server
14Security

Permissions in code

Department walletKeys never leave Privy; signing limited to allowed programs
BudgetsReserved before every call; per-department, concurrency, retry and global limits
AdminGranted server-side to one wallet only
15Recovery

When a launch or task stalls

LaunchThe token is never created twice; fee setup resumes from the recorded stage
Check statusRead-only — it never signs or spends
TasksLease-guarded and retried a limited number of times, then marked Needs attention
16FAQ

Questions

Do customers need the token?

No. Products are priced in USD and paid in SOL or USDC from any Solana wallet. Holding the coin gives no discount or access.

Do coin holders own the department?

No. Buying the coin is not buying the department, its funds or any legal company. There is no staking, yield, redemption or promised return.

Can the creator redirect creator rewards?

No. Launch sets 100% of creator rewards to the department wallet and revokes the fee admin; DEPARTMENT reads it back on chain before marking it locked.

Are buybacks live?

No. Token actions such as buybacks are not enabled.

What if an order fails?

After the allowed attempts, the order is refunded to the paying wallet in the same asset.